Privacy Policy

Last updated: March 2026. Questions? Submit a ticket.

1. Information We Collect

When you visit 2410games.com or make a purchase, we may collect: name, email address, shipping and billing address, phone number, payment details (processed by our payment provider - we never store card numbers), usage data (pages visited, browser type, IP address), and messages you send us.

2. How We Use Your Information

We use the information we collect to process and fulfill orders, send order confirmation and shipping notifications, respond to customer service inquiries, send marketing emails (only with your consent - unsubscribe at any time), improve our website and products, and comply with legal obligations.

3. Cookies

We use cookies to enhance your browsing experience, analyse traffic, and personalise content. You can control cookies through your browser settings. We use essential cookies (required for cart and checkout), analytics cookies (Google Analytics), and marketing cookies (only with your consent).

4. Third Parties

We share your data only as necessary with: payment processors (Stripe, PayPal), shipping carriers, email service providers, and analytics providers (Google Analytics - anonymised data). We do not sell your personal data to third parties.

5. Children's Privacy (COPPA)

2410games.com is directed at families, but we do not knowingly collect personal information from children under the age of 13 without verifiable parental consent, in compliance with the Children's Online Privacy Protection Act (COPPA).

If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will delete that information promptly. Our educational content is freely accessible and does not require account creation. We do not target behavioural advertising at children.

6. Data Retention

We retain your personal data as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order data is retained for 7 years for tax purposes. You may request deletion of your account data at any time.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal data, and to object to or restrict processing. To exercise any of these rights, submit a ticket.

8. Security

We use industry-standard SSL encryption for all data transmission. Payment information is handled by PCI-DSS compliant processors. We regularly review our security practices.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by posting a notice on our website. Continued use of the Site after changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions, submit a ticket. We aim to respond within 5 business days.